Air New Zealand’s Business Class, or officially known as “Business Premier” is something that I’ve been wanting to try for a while now. With a very good reputation for quality in the industry, making the short 3 hours trip across the Tasman was long enough to get a small taste and feel for the airline but not long enough to fully experience what was a very impressive flight.
Flying 3-5 flights daily from Sydney to Auckland, if you want to try Business Premier, make sure you pick either the Boeing 777 or 787 Dreamliner aircraft as they are the flight that have the three class layout (business, premium economy and economy) with their Airbus A320 currently only having the one class all-economy aircraft.
The layout in Business Premier on the 777 I flew was 1-2-1 with every seat having direct aisle access and turning into a fully flat bed. The seat is in the herringbone configuration so privacy isn’t always the best, with the seats all angled towards the aisle. This means that when you are sitting upright in the seat, you are able to peer directly at your neighbours feet, or in my case being tall, into the eyes of the passenger opposite me. The other gripe that most people have is that if you are in a window seat, you do need to turn your body around if you want to look out the window.
Once in your seat and reclined a little, you will forget all about anyone else on the flight as the dividers are high enough, and with your screen out, you will feel tucked away comfortably in your pod. The white leather seats are impeccably clean, very spacious, and compared to a lot of other business classes I’ve flown, I can see why people rate Air New Zealand very high for comfort.
With space, there is room to store a bottle of water, your laptop and a book with the 11-inch touchscreen monitors having USB and power sockets. The table comes out of the side of your pod which is large enough to not worry about anything falling off.
One of the areas that I really noticed as a point of difference with Air New Zealand was their service. Check in was very welcoming where the airport staff were extremely friendly and helpful and with a tour around the lounge at Sydney Airport, you could see they wanted customers flying with them to enjoy their experience. Once on board, the all New Zealand crew made sure you were looked after with all having a friendly smile and genuine helpfulness about them.
Being a flight being mid morning, we were offered an early lunch on board. I chose the chicken option with a side of veggies. The quality of the food was very tasty and the chicken was moist. Each meal is delivered to your seat personally and is served over white cloth, adding that extra class. I was also offered a tasting of all the different wines that are offered to the Business Premier and Premium Economy classes.
Overall, flying Business Premier on Air New Zealand was a very impressive experience. It was only a short 3 hour mid morning flight so unfortunately there wasn’t a chance to turn the seat into the fully flat bed but saying that, I had plenty of time to relax in the super comfortable seat and enjoy the New Zealand hospitality. I am very much looking forward to flying on their longer haul routes, which are promoted heavily and it’s an airline that I couldn’t recommend enough to my clients.